Site Survey Partner Apps is a feature for Aurora’s business customers to integrate external site survey data for view within app. This feature creates an additional interactive drawer for Solar Designers to reference project data while creating and updating 3d models, so that they ensure they have the most accurate measurements and data directly from the project site. This feature is currently in beta.
Aurora Solar Site Survey Partner Integration
Company:
Aurora Solar
Timespan:
Nov - Dec 2023
Role:
Product Design
“We ended up with a far better initial product and already have a line of sight in delivering it. The proposed workflow is likely closer to what our customers need... And it's much easier to build and reason through when we start operating it… Finally, the lead engineer is so bought into it, that I can't stop him from building it... Theo has been striking such a delicate balance between aiming for good design long-term and quickly iterating on a solution now.”
— Product Lead
How can we enable Aurora customers to reduce their effort and cognitive load when verifying solar panel system designs as installable compared to data collected on-site?
Problem:
Prototypes:
Solution:
A drawer panel that enables a Site Survey view mode. Filters and photos allow users to access data that helps them make real time decisions in 3d, hastening the workflow from sold system design to install.
I organize and led a two day discovery workshop to bring together the lead product manager, technical lead, SMEs, and other product folk. The goal of this discovery workshop was to clarify the customers problems, generate product requirements, and devise some possible solutions. Bringing in multiple stakeholders with different areas of knowledge and expertise helped quickly provide the requisite information without having to do extensive customer and user research.
Rapid collaborative discovery through a workshop series to align on product requirements and shared knowledge
Problem definition and understanding
A collaborative journey mapping activity generated a singular customer moment and clearly defined pain points to solve for.
Solution idea evaluation
As the lead product designer for the project, I built upon ideas generated from the discovery workshop and refined the ideas into clear, coherent user flows, based realistically in the platform’s UI. I explored macro and micro interaction design solutions to later evaluate with my product and technical partners.
Concept development
Concepts were evaluated collaborative on user needs, customer requirements, and Aurora business needs.
Concept evaluation
Evaluating the different concepts with product and technical partners led to a feature set that was both deliverable as a first release/ proof of concept and also provided a consequential amount of value to customers. This gave us a roadmap of product questions and things that could be tested and built iteratively post the first release.
Converging on a first release and roadmap
Supporting through technical implementation
As the engineering team was working through implementation details, I supported by helping solve data logic and information architecture challenges, as well as providing specification details for front-end implementation.
